I was SOOOOO happy with Peter!! I was nervous about hiring someone to fix my computer--having no idea what a reasonable price would be, and concerns about someone having access to personal information. However, he was very professional and nice--called me back right away, picked up and dropped off my notebook at my workplace, got it back to me in four days (two of which were a weekend!) and never made me feel dumb for not knowing alot about computers! I thought my computer was shot, before..but now it is like NEW!!!